COVID-19 Updates

During these testing times, here at Perran Quay we are taking every measure possible in order to keep all of our guests and staff as safe as possible.

We are a COVID Secure environment working to the COVID-19 Industry Standard.

We ask all of our guests to be aware of all current government guidelines, as well as our site rules when making a booking or travelling for a booking you have already made.

For a full list of measures we have put in place here on site, please view our Re-opening Guidelines and Responsible Visitors Pledge towards the bottom of this page.

Please remember, if you, or any members of your party/household have tested positive, or show ANY symptoms of COVID-19, please do not travel to the site. Contact us and we will be more than happy to re-arrange your booking with us here at Perran Quay!

If you have any questions, please get in touch with us as soon as possible. From us all here at Perran Quay, we hope that everyone stays safe and well!

Saturday 17th October - Update - 3 Tiered Local COVID Alert Levels

Following the government's announcement of the introduction of their 3 tiered Local COVID Alert Level system, we must now change the way in which we allow access to the holiday park. This will depend on which level your local area falls into:

For those who live in a MEDIUM Local COVID Alert Level Area:

  • You are welcome to visit the site. We ask that this is done in line with the Government guidelines with the Rule of 6.

  • You may interact with people who do not live in your household, both on the site and/or inside your holiday home/touring caravan. Again, please do not exceed 6 people.

  • Social Distancing is to be adhered to at all times and face masks are to be worn when visiting the Site Reception.

For those who live in a HIGH Local COVID Alert Level Area:

  • You are still welcome to visit Perran Quay, but only to travel here as ONE HOUSEHOLD. We do also accept that sometimes this may also include an individual who is in your ‘bubble’.

  • Whilst outside in areas of the site, you can meet with others, but the Rule of 6 must still apply.

  • Social Distancing is to be adhered to at all times and face masks are to be worn when visiting the Site Reception.

For those who live in a VERY HIGH Local COVID Alert Level Area:

  • Unfortunately, we are not permitted to allow any overnight stays from those travelling from these areas.

  • If it has been announced that your area is to be moving into a VERY HIGH level within a number of days, then unfortunately we will also not be able to allow access to the site.

  • If you are staying on the site and it has been announced that your local area is to be moving into the VERY HIGH level, then you must return home before the guidelines come into force.

If you are unsure as to what COVID Level your area falls under, then please follow the link below and use your postcode to find out:

https://www.gov.uk/find-coronavirus-local-restrictions?priority-taxon=774cee22-d896-44c1-a611-e3109cce8eae

If you have an upcoming booking with us here at Perran Quay, and you are currently living in a VERY HIGH COVID Level area or an area which has been categorised to move into the VERY HIGH level during your stay, then unfortunately you will not be able to visit us for your booking.

We would be more than happy to re-arrange your booking for any point in the future and hold all monies paid on account. Alternatively, we could also arrange a refund of any money paid to us if you required this. Please contact us as soon as possible to discuss your options.

If you are living in a MEDIUM or HIGH COVID Level area, then you are welcome to still visit the site, but please be aware of our rules and government guidelines depending on your area level.

If you, or any member of your party, has any symptoms of COVID-19, a positive test result, or have been advised to self-isolate, then please do not travel to stay with us here at Perran Quay. We will be taking temperatures on arrival, and anyone who is over 38 degrees Celsius, will not be permitted to enter the site.

These rules for who is permitted to enter the site will continue to operate for as long as the governments tier scheme is in place. We will be constantly re-assessing all of our policies as and when it is required. Our overwhelming aim is to keep all of our guests, as well as ourselves and our staff, as safe as possible throughout these troubling times. If you have any questions regarding any of our policies, please feel free to get in touch with us.

Perran Quay Site Re-Opening Guidelines - from Saturday 4th July 2020

We are delighted to inform all our of guests that we are now re-open for holiday bookings, seasonal caravans and holiday homes from Saturday 4th July. In order for us to be able to do this, whilst keeping all of our guests, staff and the local community safe during these testing times, we have implemented a number of new systems and measures, in line with all government guidance. We would ask that you please read our 'Site Re-opening Guidelines' and our 'Responsible Visitors Pledge' before making a booking, we are working our way through contacting all of those who are already booked with us to give you this information.

Please also note, that as per government guidelines, we are currently only allowing total group sizes of 6 people, whether this be in single or multiple units across the site. Please contact us if you are unsure about your group.

We, as a family, look forward to welcoming you to Perran Quay soon. Stay safe everyone!

Please click on the text below to open the documents.

Updated on Friday 10th July - to include the re-opening of our Outdoor Swimming Pool

SECURE PAYMENT:

TEL: 01872 572561

E-MAIL: perran-quay@outlook.com

 

© 2014 by  Perran Quay Touring Park

 

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